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Wallboards change the way your business operates. The days of making decisions based on assumptions are over as the team gets exposed to dynamic real-time data on a daily basis. With mConnect Wallboards you get to understand the nitty-gritties of KPIs (Key Performance Indicator). Endorse data-based decision making throughout the whole organisation.
mConnect Advanced Wallboard 1 help in filtering the data that is required for the business specification.
New display formats can be generated to cater to the needs of the business. It also helps in the real-time monitoring of the performance of individuals/agents or a Queue or a team.
Keep an eye on the Queues, Agents, and the status of the inbound calls all grounded in a single monitor. Checkout the numbers of calls, talk time and the number of Agents available. Get to know about any agent’s availability status and manage the calls based on the data.
The design of Advanced Wallboard 1 is concise and simple. The data exhibited can be easily understood by the employees. The notifications are highlighted metrics and have a real-time effect on the various employees and departments. The display induces prompt action across all the fields. All your data are neatly arranged for an easy perception.
Go creative with mConnect Advanced Wallboard 1. Add the colours you like to the various fields. It not only breaks the monotony of being black and white but also soothes the vision. Choose colours that can stand as a mark of distinction for easy differentiation of the various events added.
There is no friction between the displayed data in the Advanced Wallboard 1. All the possible facts and figures are placed over in a precise design. You can get a clear picture of the various details about the Queues and Agents supported by colour distinction.
mConnect Advanced Wallboard 1 is an ultimate Contact/Call Center performance booster. It integrates seamlessly with all the other devices and monitors. It helps to increase the ROI of your business and enhances productivity.
Interested? Talk to us now, to know more about mConnect Advanced Wallboard 1.