Your website represents your company and your brand identity. It goes without saying that anything you add to your website needs to be in-line with your brand and strategy. This also applies to your website live chat window.
mConnect’s website live chat is fully customizable to incorporate your brand colours and logo. In addition, you can select specific departments or agents to respond to chats as well as create new widgets.
Find out how in our latest video.
Watch the Video.
Whether or not you decide to use an omnichannel solution for your business is entirely up to you. Depending on a business’ needs and wants it may
mConnect’s omnichannel is now fully compatible with 3CX V20. With V20 being released less than 2 weeks ago, our team at mConnect has worked super hard to
AI is slowly appearing in all aspects of our day-to-day lives. Call centers use it in an effort to save agents’ time and help customers
