Website Live Chat customization option in mConnect's omnichannel

Customizing your Website Live Chat – A Video

Your website represents your company and your brand identity. It goes without saying that anything you add to your website needs to be in-line with your brand and strategy. This also applies to your website live chat window.

mConnect’s website live chat is fully customizable to incorporate your brand colours and logo. In addition, you can select specific departments or agents to respond to chats as well as create new widgets.

Find out how in our latest video.

Watch the Video.

Like what you're reading?
Sign up to our Newsletter
to receive our updates.

Reserve your spot for a free mConnect call center webinar
Training

Become an mConnect Expert with our upcoming webinars

Don’t miss out! Reserve your spot now! mConnect has so much to offer and we’d hate to see you not taking full advantage of all its capabilities. For that reason, we’ve scheduled a series of webinars for you to truly become an expert in mConnect and benefit from its many features. Spots are reserved on

Read More »
Ensure Call Center call quality with supervisor mode in mConnect
How-to

Enable Supervisor Mode & Ensure Call Quality 

Whether it’s for training purposes or to ensure that your call center agents are offering the highest level of service to your customers; there are times when you, as a supervisor, need to hear what’s being said. Maybe an agents’ numbers are going down and you want to offer them more guidance and constructive feedback

Read More »
3CX Add-ons & Customization Support
News

3CX Support: Add-ons & Customizations

3CX recently sent out an email informing resellers and customers that they do not offer support for 3CX installations which use third-party add-ons, customizations and integrations. This has always been the case, however, we wanted to put your mind at ease and confirm that our customers get support directly from the Cal4Care team. You get

Read More »
Scroll to Top