Website Live Chat customization option in mConnect's omnichannel

Customizing your Website Live Chat – A Video

Your website represents your company and your brand identity. It goes without saying that anything you add to your website needs to be in-line with your brand and strategy. This also applies to your website live chat window.

mConnect’s website live chat is fully customizable to incorporate your brand colours and logo. In addition, you can select specific departments or agents to respond to chats as well as create new widgets.

Find out how in our latest video.

Watch the Video.

Like what you're reading?
Sign up to our Newsletter
to receive our updates.

Unify all communications channels with contact center software
Trends

Social. Emails. CRM. Live Chat. SMS. An all-in-one Contact Center Software Solution 

Unify all your digital platforms with mConnect’s contact center software. Having a single contact center solution that allows you to manage all your communications from one central dashboard can benefit your business in many ways: Boost agent productivity Reduce idle time Happier agents Increased customer satisfaction Easier management Less troubleshooting Smaller learning curve mConnect. Your

Read More »
Configuring Microsoft Teams with 3CX via mConnect
How-to

Configuring Microsoft Teams with mConnect – A guide 

Integrate Microsoft Teams with 3CX using the mConnect and Mr. VoIP’s 3CX and MicrosoftTeams app. What’s more, this integration is included in the 7-Day free trial we offer allowing you to truly test it thoroughly before you commit.   To help you get started with the Teams integration and ensure you’re setup for success we’ve

Read More »
Use a mConnect's predictive dialer to boost agents' performance and maximize their time
How-to

Maximize Agents’ time and boost performance with a Predictive Dialer

Utilize your agents’ time to the maximum and boost their performance by using a predictive dialer. A predictive dialer is an amazing tool that automatically dials numbers even before the agents become available; allowing your agents to reach as many leads as possible. In the case of an unanswered call the system quickly moves onto

Read More »
Scroll to Top