Don’t miss out! Reserve your spot now! mConnect has so much to offer and we’d hate to see you not taking full advantage of all its capabilities. For that reason, we’ve scheduled a series of webinars for you to truly become an expert in mConnect and benefit from its many features. Spots are reserved on
Real-time web interaction. Reply to your website live chats from mConnect’s omnichannel
Engage with your website visitors on-the-spot and send proactive messages to increase customer interactions and sales with mConnect’s native website live chat feature.
Boost productivity, efficiency & conversions
Enable your agents to respond to incoming messages and initiate a conversation with your real-time visitors directly from the mConnect interface. They can chat with several visitors at the same time, increasing their efficiency and productivity and at the same time boosting your website conversions.
Keep it in the brand
mConnect’s live chat feature allows you to personalize the chat box to be in-line with your brand and identity. From the colour of the chat box itself to adding automated responses and your logo you can really make it look a part of your website and brand identity.
People like to chat
Recent surveys found that 73% of consumers prefer website live chat to other means of communication such as emails and picking up the phone. That’s a whole lot of people for you to miss out on.
Want to find out more? mConnect offers businesses numerous benefits. Get in touch with us for your free consultation or send us a chat 😉
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Whether it’s for training purposes or to ensure that your call center agents are offering the highest level of service to your customers; there are times when you, as a supervisor, need to hear what’s being said. Maybe an agents’ numbers are going down and you want to offer them more guidance and constructive feedback
3CX recently sent out an email informing resellers and customers that they do not offer support for 3CX installations which use third-party add-ons, customizations and integrations. This has always been the case, however, we wanted to put your mind at ease and confirm that our customers get support directly from the Cal4Care team. You get