Multi-device WhatsApp integration with mConnect omnichannel

New Update adds multi-device support for WhatsApp Integration – BETA 

The latest mConnect update in BETA includes multi-device support for WhatsApp. What does this mean? That mConnect can now support up to 4 devices with the WhatsApp integration and you can use linked devices without actually having your phone connected.

An important point to make is that all personal messages, media, and calls are end-to-end encrypted throughout the process.

Try the BETA

To try it you need to first update to the latest version of WhatsApp on your device. And then:

  1. Open WhatsApp > tap More options.
  2. Tap Linked Devices.
  3. Tap Multi-device beta.
  4. Tap JOIN BETA

After joining the BETA, you’ll need to relink your devices.

Note: If you don’t use your phone for more than 14 days, your linked devices will be disconnected.

Let us know how your experience with this BETA goes by emailing us at

Like what you're reading?
Sign up to our Newsletter
to receive our updates.

Reserve your spot for a free mConnect call center webinar

Become an mConnect Expert with our upcoming webinars

Don’t miss out! Reserve your spot now! mConnect has so much to offer and we’d hate to see you not taking full advantage of all its capabilities. For that reason, we’ve scheduled a series of webinars for you to truly become an expert in mConnect and benefit from its many features. Spots are reserved on

Read More »
Ensure Call Center call quality with supervisor mode in mConnect

Enable Supervisor Mode & Ensure Call Quality 

Whether it’s for training purposes or to ensure that your call center agents are offering the highest level of service to your customers; there are times when you, as a supervisor, need to hear what’s being said. Maybe an agents’ numbers are going down and you want to offer them more guidance and constructive feedback

Read More »
3CX Add-ons & Customization Support

3CX Support: Add-ons & Customizations

3CX recently sent out an email informing resellers and customers that they do not offer support for 3CX installations which use third-party add-ons, customizations and integrations. This has always been the case, however, we wanted to put your mind at ease and confirm that our customers get support directly from the Cal4Care team. You get

Read More »
Scroll to Top