Knowledge is power! And the more knowledge you have the more you can sell! That said, we’ve scheduled our 3CX Q1 webinars for 2022. Click on the link to reserve your spot:
Why attend?
Once the trainings are completed you can sit the free 3CX certifications (Basic, Intermediate & Advanced). And with that knowledge in your pocket, you’ll be able to roll out many more installations, offer better support and increase your revenue!
Places are reserved on a first-come, first-serve basis so make sure to book yours soon.
See you there!
You can now generate more granular and detailed call reports based on DIDs, Call Groups and Call destinations. These reports are ideal for contact centers that have large amounts of incoming and outgoing call traffic and need to be able to break down their call data in different ways. Filter by Date Range Generate call
We’ve just released a new functionality for supervisors to rate their teams directly from a call recording. This makes it easier to provide feedback directly to a call and not having to try and explain the call in question. As you can see from the image above, a supervisor can listen to a recording from
Sometimes you need to get information fast and without too much analysis and number crunching. This is where our new PBX heatmap report comes in to play. The new heatmap allows you to discover which days and times are your busiest based on the number of concurrent calls happening during that period. For example, in
