Harnessing the Power of Omnichannel CRM in Financial Services
Omnichannel CRM (Customer Relationship Management) refers to the strategic approach of integrating and managing customer interactions across multiple channels and touchpoints to provide a seamless and consistent experience. In the context of financial services, where customer relationships and trust are crucial, harnessing the power of omnichannel can have significant benefits. Here’s how omnichannel can be …
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