Blog
Read all about our news and product releases
Manage your 3CX Call Reports and Call Recordings from mConnect
Call Centers are not only about answering calls. To remain competitive, you need to exceed your customers’ expectations and always work on improving.The easiest way to achieve this? With call reports and call recordings.Call ReportsPart
New Year, New Me! Our all-new mConnect website
We’re super thrilled to a show you our new mConnect website! Our team worked really hard on getting this site out at the beginning of the year – it was a new year’s resolution you
Create Round Robin Ticket Queues with mConnect
Most of us are aware of round-robin as an advanced call queue strategy. And if you’re not, what it does, in a nutshell, is it balances the routing of incoming calls so that each call
Real-time web interaction. Reply to your website live chats from mConnect’s omnichannel
Engage with your website visitors on-the-spot and send proactive messages to increase customer interactions and sales with mConnect’s native website live chat feature. Boost productivity, efficiency & conversions Enable your agents to respond to incoming messages and
Boost Website Conversions and Online Sales with our Smart Chatbot
No one can disagree that website live chat is here to stay. It’s on every website we visit (along with all those consent pop-ups) and visitors have gotten so used to it that if your website
CALNCALL Clubs With MICROSOFT TEAMS!
Offers Cut-rate Unlimited Unified Business Communication! The recent pandemic wave has pushed the global workforce indoors and there has been a considerable increase in cloud communication consumption. The alliance of Calncall with Microsoft Teams has
